Заголовок: тупая поддержка.

You are now ready to chat with Shweta.
you:
Hi
Shweta:
Thanks for contacting EA Help! My name is Shweta how may I help you?
Shweta:
Hello.
you:
This problem emerges from the very release of game, and makes playing impossible. Usually even before the map loads a messages are popping up "You were disconnected from EA Online (1)" or "Game disconnected: something went wrong." In other cases game drops out on the desktop after 10-15 minutes of game
Shweta:
You have a valid reason to be disappointed. I'll do my best to address your concern.
Shweta:
May I have your e-mail id?
you:
Yes, *******
Shweta:
Thank you.
Shweta:
May I please have your first and last name to update our database?
you:
Alexandr ****
Shweta:
Thank you Alexandr.
Shweta:
Which platform (Xbox 360, PC, PS3) are you playing the game on?
you:
PC
Shweta:
Okay.
Shweta:
I suggest you to logout of your game.
Shweta:
And then login again,and try to play your game.
you:
Okay. And is that all?
Shweta:
I hope,please check if you get the same error again,as I have made some changes to your account.
you:
it didnt helped
Shweta:
Are you getting the same error?
you:
Yes
you:
You were disconnected from EA Online (1)
Shweta:
Okay.
Shweta:
I would suggest that you first try clearing your browser cache. For this please follow the steps listed at the below given link – http://help.ea.com/article/clearing-your-browsers-cache
Shweta:
http://help.ea.com/article/clearing-your-browsers-cache
you:
i did that before, and it didnt helped.
Shweta:
Okay.
Shweta:
I suggest you to repair your game.
Shweta:
You may do it from origin.
Shweta:
Are we connected?
you:
Yes
Shweta:
Are you trying to repair your game?
you:
Yes, but i did that before too
Shweta:
Okay.
Shweta:
1. Click on Start 2. Click on Control Panel 3. Click on the "View By" option and select the Icon view (large or small options give the same information) 4. Select User Accounts (it should open into the account of the user who is currently logged in) 5. Click on the bottom-most option, which will be "Change User Account Control Settings" 6. Adjust the slider to the bottom-most option 7. Accept the changes 8. Restart the computer
you:
It all had been done after i reinsatalled windows
Shweta:
Please try now,as i have made some changes to your account.
you:
Okay...
Shweta:
Thank you.
you:
restart origin?
Shweta:
Only your pc.
Shweta:
Are you trying?
you:
Yes, again the same error
Shweta:
Are you chatting with me from the other pc?
you:
no, from the same computer where the game insatalled
Shweta:
Are we connected?
Shweta:
Then in last step you need to restart your pc?
Shweta:
Have you followed all the steps?
you:
but how can i return to our chat again?
Shweta:
If your issue won't solve you may contact us with the chat id 03570274

Нихрена....



You are now ready to chat with Nishithesh.
Nishithesh:
Thanks for contacting EA Help! My name is Nishithesh how may I help you?
you:
How can I continue to chat with someone if I know his ID?
Nishithesh:
Alexander, you can let me know about your issue. I would try my best to resolve your issue.
Nishithesh:
Are we still connected?
you:
Earlier i was chatting with another man in support, but he told me to reatart my comtuter. How can i talk to him again?
Nishithesh:
I'm really sorry but I'm unable to transfer this chat to the particular advisor. You can in fact let know your issue and I would try my best to resolve it.
you:
Okay
you:
This problem emerges from the very release of game, and makes playing impossible. Usually even before the map loads a messages are popping up "You were disconnected from EA Online (1)" or "Game disconnected: something went wrong." In other cases game drops out on the desktop after 10-15 minutes of game
Nishithesh:
I really apologize for this inconvenience.
Nishithesh:
Please provide me your EA account email address.
you:
*********
Nishithesh:
Please give me a moment to check it out.
Nishithesh:
Thank you for waiting.
Nishithesh:
May I know if you have tried to disable UPnP on your router?
you:
Now UPnP is Enable
Nishithesh:
Please disable it.
you:
Okay
you:
wait, I'll try to run the game
Nishithesh:
Okay.
Nishithesh:
Are we still connected?
you:
Yes
you:
it didnt helped
Nishithesh:
Okay.
Nishithesh:
Please try to repair install your game from Origin.
you:
i did that before
Nishithesh:
Okay. Please give me a moment.
Nishithesh:
Thank you for waiting.
Nishithesh:
Please logout of Battlelog and login back and try to connect now.
you:
Okay...
Nishithesh:
Are we still connected?
you:
Yes, it didnt helped too
Nishithesh:
Okay. Please try to follow these troubleshooting steps.
Nishithesh:
1. Hold down the Windows key and press R
Nishithesh:
2. At the Run command, type cmd and press enter
Nishithesh:
3. Type ipconfig /flushdns and press enter
Nishithesh:
4. Type ipconfig /registerdns and press enter
Nishithesh:
5. Type ipconfig /release and press enter
Nishithesh:
6. Type ipconfig /renew and press enter
Nishithesh:
7. Type netsh winsoc reset and then press enter
Nishithesh:
8. Restart the computer
you:
Okay, but how can i return to our chat again?
Nishithesh:
You can contact us back if the issue persist. Please feel free to do that.